The PAPUC issued a consumer press release offering tips on door-to-door sales and consumer’s rights when it comes to shopping for energy with a competitive supplier.
Chairman Brown advised consumers to immediately seek proper identification before engaging a salesperson. Brown noted that regulations require agents who conduct door-to-door activities, or appear at public events, to wear an identification badge. Chairman Brown urged consumers to avoid intimidating sales pitches pressuring them to act now, reminding them that they are not required to choose a competitive supplier for their electricity or natural gas supply.
In addition to door-to-door sales, Chairman Brown reminded consumers that they have other avenues to shop for their electric generation or natural gas supply. She noted that for both industries, the PUC operates neutral, independent websites in www.PAPowerSwitch.com (electric) and www.PAGasSwitch.com (natural gas) where 24 hours a day, seven days a week consumers can access current supplier offerings, consumer education fact sheets, and information on energy efficiency and conservation.
To read the full PAPUC press release, click on the link below.View this News Release (external link)