The PAPUC issued a consumer press release about the PUC’s Be Utility Wise events which are intended to help local human service agencies and assistance organizations better understand the utility programs and services available in their communities. The Vice Chairman of the Pennsylvania Public Utility Commission (PUC) – Andrew G. Place – will kick off a meeting…
View this News Release (external link)Pennsylvania PUC Moves into Next Phase of Its Retail Natural Gas Markets Investigation
The Pennsylvania Public Utility Commission will move forward with their investigation into the state’s retail natural gas market. Among the numerous issues to be addressed includes expanding consumer education. Pennsylvania Public Utility Commission Contact: Denise McCraken HARRISBURG – The Pennsylvania Public Utility Commission (PUC) today directed its Office of Competitive Market Oversight (OCMO) to move…
View this News Release (external link)Pennsylvania PUC Cautions Consumers of Phone Scam Involving Energy Bills; Reminds Consumers of Shut-off Procedures
The Pennsylvania Public Utility Commission informed consumers to be aware of utility shut-off procedures as well of inappropriate telemarketing practices, as they signaled the importance of consumer education. Pennsylvania Public Utility Commission Contact: Denise McCraken HARRISBURG – The Pennsylvania Public Utility Commission (PUC) today cautioned consumers of a phone scam involving their energy bills and…
View this News Release (external link)Pennsylvania PUC Reminds Consumers that the Electric Choice Standard Offer Program Can Offer Immediate Savings
The Pennsylvania Public Utility Commission touts its Electric Choice Standard Offer program, providing consumers the opportunity to enroll into the program to potentially save money on their electricity bills. Pennsylvania Public Utility Commission Contact: Robin Tilley HARRISBURG – The Pennsylvania Public Utility Commission (PUC) today reminds consumers that saving money on electricity can be as…
View this News Release (external link)PA Public Utility Commission seeking comment on customer contract renewal notices
In Pennsylvania, the Public Utility Commission continues to sort out the new rules governing contract renewal notices. The Commission announced on July 9 that it is seeking comment on a Staff proposal to allow companies offering both natural gas and electricity to customers to use the new electric renewal notice process only, rather than sending…
View this News Release (external link)Pennsylvania wants to turn up the heat for Pennsylvania’s competitive gas marketplace
The Pittsburgh Post-Gazette interviewed the American Coalition of Competitive Energy Suppliers (ACCES) on the topic of natural gas consumer education in Pennsylvania as compared with electric choice consumer education and the future of the natural gas retail market in the state. Pittsburgh Post-Gazette Written by: Michael Sanserino Pennsylvania’s competitive electricity marketplace has received a lot of…
View this News Release (external link)Competitive energy suppliers attracting customers with creative perks
Competitive energy suppliers are using innovative strategies to improve the supplier-customer relationship by offering creative value-added services and perks for signing up with a retail energy supplier. Written by: Michael Sanserino Pittsburgh Post-Gazette Competitive energy suppliers in Pennsylvania are wooing customers by offering loyalty rewards, in addition to electricity and natural gas. Consumers can earn…
View this News Release (external link)Pennsylvania Announces Website Updates to Educate About Variable Rates
The PAPUC has provided additional information on their website for consumers considering a fixed rate or a variable rate from a competitive energy supplier. Pennsylvania Public Utility Commission Contact: Robin Riley HARRISBURG – The Pennsylvania Public Utility Commission (PUC) today announced several PAPowerSwitch.com updates to address this winter’s variable rate issues in the retail electricity market, including…
View this News Release (external link)Pennsylvania Finalizes Recommendations to Provide More Supplier Information on Utility Bills
Folks in Pennsylvania will begin to see more electricity supplier information on their electric bills. Pennsylvania Public Utility Commission Contact: Jennifer Kocher HARRISBURG – The Pennsylvania Public Utility Commission (PUC) today finalized recommendations that will provide consumers with more information from their electric generation suppliers (EGSs) on their utility bill. The Commission voted 5-0 to…
View this News Release (external link)Pennsylvania reduces the time it takes customers to change electricity suppliers
The PA PUC issued an order reducing the time it takes customers to change competitive electricity suppliers. Consumers will now be able to switch suppliers within three business days once the EDC has been notified. Pennsylvania Public Utility Commission Written by Jennifer Kocher The Commission voted 5-0 to approve the regulations that require the electric distribution…
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