Switching to a competitive supplier could cost you, data shows

This study reinforces the importance of consumer education – ensuring that potential customers understand the offer and contract terms, as well as having the tools to seek out reputable suppliers.

WPRI
Contact: Susan Campbell

Frank Caliva, a spokesperson for the American Coalition of Competitive Energy Suppliers, said the ACCES does not take positions on specific state policies, but said “a well-educated consumer is a well-protected consumer.”

“Just a few month ago, in April 2018, the new Nonregulated Power Producer Consumer Bill of Rights took effect in Rhode Island,” Caliva added. “We believe ensuring that consumers understand both their rights and the obligations of suppliers under these rules is vital to a flourishing competitive marketplace.”