The Pennsylvania PUC has released a short, informative video explaining the difference between fixed rates and variables rates.
Pennsylvania Public Utility Commission
Contact: David Hixson
HARRISBURG – Pennsylvania Public Utility Commission (PUC) Chairman Robert F. Powelson today unveiled a roughly one-minute video available on www.PAPowerSwitch.com, the PUC website and YouTube to further educate electricity customers about choosing between fixed and variable rates.
“This is an ongoing education process,” Chairman Powelson said during a state House Consumer Affairs Committee public hearing on variable rates. “We have posted messages on our website and consumer alerts about variable prices. This new video talks about the difference between a fixed rate product and a variable rate product. We are doing a deeper dive to educate consumers to choose whether fixed or variable rates are right for them.”
The video can be found on the PUC website on the Educational Videos page, the PAPowerSwitch website’s Understanding Fixed & Variable Rates page, and on the PUC’s YouTube channel.
The video is the first in a series of one-minute videos highlighting key aspects of choosing and staying with a competitive supplier, and recent actions taken by the Commission to enhance the shopping experience for consumers. Future videos will feature using the sorting and filtering functionality of the online shopping tool, cancellation fees, and ways to save energy, among other things. PUC staff produced the video with existing Commission resources.
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