The PA PUC issued an order reducing the time it takes customers to change competitive electricity suppliers. Consumers will now be able to switch suppliers within three business days once the EDC has been notified.
Pennsylvania Public Utility Commission
Written by Jennifer Kocher
The Commission voted 5-0 to approve the regulations that require the electric distribution company (EDCs) to accelerate switching time frames through off-cycle meter readings that will allow consumers to switch suppliers within three business days once the EDC has been notified. EDCs are required to implement the changes within six months of the new regulations becoming final. Cost recovery for implementation would be addressed in each EDC’s next base rate proceeding.HARRISBURG – The Pennsylvania Public Utility Commission (PUC) today finalized regulation changes that dramatically reduce the time it takes customers to change electricity suppliers.
“It’s a huge needle-mover because we want customers to be able to be portable and be able to get into new products and not be trapped in what we call the 16- to 40-day billing cycle,” said PUC Chairman Robert F. Powelson in a video news release. “At the end of the day, this is about helping consumers that are actively out there on the market shopping by giving them greater portability, greater notification of the products that they’re being served by suppliers.”
The regulations must be approved by the Independent Regulatory Review Commission, Attorney General’s Office, Senate Consumer Protection and Professional Licensure Committee and House Consumer Affairs Committee before going into effect.
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View this News Release (external link)