Pennsylvania PUC to Consumers: During Arctic Blast, Be Aware of Electric Rate and Know Your Options

< Go back

The Pennsylvania Public Utility Commission reminds consumers to double-check their electricity rates this winter and to be aware of their options when it comes to shopping for competitive energy suppliers.

Pennsylvania Public Utility Commission
Contact: Denise McCraken

February 17, 2015

HARRISBURG – With the impending arctic blast predicted to surpass the low temperatures during last year’s Polar Vortex, the Pennsylvania Public Utility Commission (PUC) today reminded consumers to double check their electric supply rates and contract details and to know their options regarding shopping and switching suppliers.

Consumers are urged to confirm who their electric supplier is, double check the terms and conditions of their contract and use to assess their options and find potential savings.

Additionally, consumers should know whether they are on a fixed or variable rate and what each rate type means. For example, customers on a variable rate are subject to continual fluctuations in the price of their electric consumption. Information on fixed and variable electric rates is available here.

Consumers are advised not to sign a contract without knowing the length of the contract, the price, whether it is fixed or variable and whether there are any early termination fees. Consumers also can find conservation tips and advice for reducing electric consumption on the PUC’s website.

The Commission has implemented several measures, rulemakings and new education tools since last winter to require better and clearer information from electric generation suppliers (EGSs) and to help consumers avoid being stuck with a high electric rate for multiple billing cycles. Additionally, the Commission has enhanced by adding new information related to electric shopping and fixed and variable rates.

As of Dec. 15, 2014, customers in the majority of Pennsylvania territories are now able to switch to a different electric supplier or back to default utility service through an off-cycle meter reading, within as little as three business days once the utility has been notified. Customers should call their utility to inquire about accelerated switching options.

EGSs also are now required to list terms and conditions more prominently on disclosures and contracts.

To view the entire press release, click on the link below.

View this News Release (external link)

< Go back