The Pennsylvania Public Utility Commission is seeking to increase customer awareness for customers participating in the competitive retail natural gas market and to provide customers more competitive energy supplier information on their bills.
Pennsylvania Public Utility Commission
Contact: Robin Tilley
HARRISBURG – The Pennsylvania Public Utility Commission (PUC) today issued a tentative proposal that would provide consumers with more information from their natural gas supplier (NGS) on their utility bill. The recommended changes follow a regulation implemented last year for electric generation suppliers (EGSs), requiring more EGS information on utility bills.
The Commission voted 5-0 to adopt the Tentative Order proposed by the Commission’s Office of Competitive Market Oversight, which would provide for a more supplier-oriented, consolidated natural gas bill. The adopted changes provide for the inclusion of the NGS’s logo on the bill; the expansion of bill messaging space allotted to NGSs; and the inclusion of a Shopping Information Box. The Commission’s goal is to increase customer awareness when participating in the competitive retail natural gas market and to provide more information from NGSs in utility-consolidated bills.
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