Competitive Energy Supplier supports the Pennsylvania Public Utility Commission’s aim to strengthen customer disclosure requirements.
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HARRISBURG, Pa., March 19, 2014 /PRNewswire/ — Pennsylvania Gas & Electric (“PAG&E”), a U.S. Gas & Electric company, today applauded the Pennsylvania Public Utility Commission (PUC) for its efforts to strengthen electric customer disclosure requirements and to reduce the time it takes for consumers to change electricity suppliers.
“These are important changes that, combined, are a step forward for Pennsylvania. There’s no question that customers will benefit from faster switching and greater disclosure of the specific terms of contracts,” said Doug Marcille, Director, CEO and President of U.S. Gas & Electric.
PAG&E is urging lawmakers to focus on consumer education and protection as they consider reforms to the marketplace. For example, U.S. Gas & Electric worked with the National Energy Marketers Association (“NEM”), its members and the New York State Public Service Commission to develop the “Schumer Box,” a mandatory Consumer Disclosure Statement in New York that clearly details the most important terms of consumer contracts. NEM members also developed a “Consumer Bill of Rights” and “Code of Conduct” that every NEM member has adopted to provide greater consumer protections.
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