The Pennsylvania Public Utility Commission (PAPUC) is encouraging all electric and gas utilities to join the PAPUC in its effort to reach out and educate consumers to prepare for winter heating costs.
Pennsylvania Public Utility Commission
Contact: Denis McCraken
October 24, 2014
HARRISBURG – As the Pennsylvania Public Utility Commission (PUC) marks the 12th year of its “Prepare Now” initiative, today it reminded electric and natural gas utilities to take extra steps to help consumers – especially those on limited and fixed incomes, to “Prepare Now” for winter heating costs.
A letter, which was signed by all five PUC Commissioners, was sent to electric and natural gas utilities under the PUC’s jurisdiction asking the utilities to join the PUC in reaching out and educating consumers, especially those on limited and fixed incomes. The letter contained specific suggestions as to how the utilities can help because the utilities have more flexibility to make allowances for payment-troubled customers than the PUC does under the law. The utilities are asked to inform the PUC of any of the suggested actions they implement.
The Prepare Now campaign provides consumers with simple tips to lower their energy bills, including shopping for electricity and natural gas, as well as tips to conserve energy around the house. It also offers information about low-income programs that help consumers restore and maintain service.
”Pennsylvania experienced an extremely harsh winter last year and while there is good news for energy consumers as current predictions forecast lower winter energy costs, we recognize that still many families are not prepared to handle the costs associated with winter energy bills,” the Commission wrote.
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