The American Coalition of Competitive Energy Suppliers (ACCES) is releasing a new focus group video, The Power of Choice, on its website on March 28 at 1:00 PM ET. ACCES recently hosted and filmed a focus group for the video. The focus group followed last year’s white paper release that examined consumer awareness of energy choice. The video aims to educate regulators and policy makers about consumers’ understanding of the energy industry.
The Power of Choice focus group video will be accompanied by a fact sheet with recommendations for how regulators and industry stakeholders can use the information to create a better shopping experience for consumers. ACCES spokesperson, Suzanne Graziano-Publicover, summarized the findings from the focus group, commenting that “We found consumers appreciate the opportunity to be informed customers, and support continued efforts by state agencies to provide balanced information about energy choice.”
ACCES plans on using the information gathered from the consumers to develop detailed educational materials to make energy choice more accessible.