ACCES News Releases

Consumer Shopping Trends: Survey and Insights

Today’s consumer is rarely content to select the first product they see. As evidence, consider that there are Web browser plug-ins to search for a better price, coupon code aggregators to get every last discount, and abandoned “shopping carts” left across ecommerce sites while customers comparison shop. For their part, online merchants have grown more…

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Consumer Shopping Trends Survey: Highlights

Highlights of ACCES’ 2020 survey on consumer shopping trends:  


ACCES Quarterly Consumer Newsletter: Energy in a time of Covid-19

This week, ACCES published its Spring 2020 newsletter about energy choice options available for consumers. The American Coalition of Competitive Energy Suppliers and its members hope this update finds you, your family, and your co-workers safe and healthy during this uncertain time. ACCES is committed to providing educational content for energy consumers and understands that…

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Energy Choice Legislation to start off the year in the Virginia Legislature

The beginning of the legislative session in Virginia saw a bill introduced that would establish broad retail competition. The bill seeks to end Dominion’s monopoly over distribution. ACCES spoke with Utility Dive to discuss similar national trends. Utility Dive  Contact: Iulia Gheorghiu Various state efforts to decouple retail energy services are expected to continue this year, Frank…

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ACCES Quarterly Consumer Newsletter: Emerging Energy Developments in Puerto Rico

This week, ACCES published its Fall 2018 newsletter on the topic of emerging energy developments in Puerto Rico. ACCES is always monitoring North American markets to identify regions considering (or reconsidering) competitive energy. The most recent territory that may be moving towards restructuring its electricity market is Puerto Rico. Following the catastrophic failure of the…

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ACCES Quarterly Consumer Newsletter: Supplier Consolidated Billing

This week, ACCES published its Summer 2018 newsletter on the topic of supplier consolidated billing. Several markets allow Competitive Energy Suppliers to offer Supplier Consolidated Billing (SCB) as an option for customers, to allow a more seamless billing experience. With SCB, a qualified supplier is responsible for billing and collecting from the customer for both…

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Switching to a competitive supplier could cost you, data shows

This study reinforces the importance of consumer education – ensuring that potential customers understand the offer and contract terms, as well as having the tools to seek out reputable suppliers. WPRI Contact: Susan Campbell Frank Caliva, a spokesperson for the American Coalition of Competitive Energy Suppliers, said the ACCES does not take positions on specific…

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Quarterly Consumer Update: Consumer Focus Group – The Power of Choice

Last summer, ACCES released a whitepaper detailing the findings of its survey which measured awareness and understanding of energy choice in several U.S. markets. The results were overwhelmingly in favor of consumers being given competitive choices to meet their energy needs. Survey results and statistics are helpful tools to understand a question on a broad…

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Join ACCES for the premiere of its consumer focus group video

The American Coalition of Competitive Energy Suppliers (ACCES) is releasing a new focus group video, The Power of Choice, on its website on March 28 at 1:00 PM ET. ACCES recently hosted and filmed a focus group for the video. The focus group followed last year’s white paper release that examined consumer awareness of energy…

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Quarterly Consumer Newsletter: Enroll With Your Wallet

The most recent issue of ACCES’ Quarterly Consumer Newsletter series explains a new enrollment procedure known as Enroll With Your Wallet. A full copy of the issue is available here. Sign up for future issues of the Quarterly Consumer Newsletter here. Imagine if, in search of a new mobile phone plan or cable TV package,…

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